IMPORTANT: DID YOU PURCHASE MULTIPLE WRISTBANDS?
Register a new account for each wristband if you want to keep your spending separate. Assign a wristband to each of your festival buddies and have them each create a new account with their wristband UID.
FYI – If you add two or more wristband numbers into the same account, this is called a “Shared Family Account“, and all linked wristbands will be able to make purchases using the same pool of funds in the account. You will NOT be able to separate spending amounts.
STEP-BY-STEP INSTRUCTIONS ON HOW TO REGISTER YOUR WRISTBAND
STEP 1 – Creating Your Account: Click on the “Register Your Fest Account” button to be re-directed to the registration page. Click “Register” to register with your information or use an existing Facebook account to sign up. You will receive an email from Intellipay asking you to confirm your registration by clicking the activation button in the email. Follow the instructions on the website to finish setting up your account.
STEP 2 – Linking Your Wristband: Once you’ve received your wristband, log in and click the “Wristbands” Tab on the top menu. Select “I have a wristband”. Enter the Security Code (shorter number) and Wristband Number (longer number) located on the back of the RFID tag on your wristband. Click “Add”.
STEP 3 – Topping Up Your Account: Click the “Top-up” Tab on the top menu. You will be asked if you want to “Enable Auto-Top-up” (see below for details). You can click “Maybe later” or “Yes, enable”. Enter the amount you wish to top-up, review your order and click “Checkout” when ready. You will be re-directed to the payment site where you can enter your credit card information.
You will receive confirmation of the transaction on the website, as well as an email receipt sent to your inbox automatically. You will also be able to view the transaction and download the receipt on your account page.
ENABLE AUTO TOP-UP: The easiest way to add credit to your account is to “Enable Auto Top-up” when you’re adding credit for the first time. With the “Enable Auto Top-up” feature, your account balance will automatically re-load $50.00 into your account when your balance drops below $5.00. This way, you never have to worry about running low on credit at the festival and you won’t need to spend any time finding a Top-up Station before making purchases onsite. The pre-paid amount will automatically be charged to your credit card and you will receive an email notification. Any balance remaining at the end of the event is refunded back to you! It’s simple and super convenient!
|REGISTER YOUR FEST ACCOUNT|